My first clue that the job I was interviewing for could be something special was the absence of "the look."
"The look" is my term for the facial expression we've all seen when we've asked someone something they just weren't prepared to answer. I call it the look. They don't want to seem surprised, dumbfounded or impolite, but they do want to buy a little time. They seem to make direct eye contact with you, but you can tell that their mental focus is somewhere else. Usually what has their full attention is an urgent internal search for some cogent words that will seem responsive to this question that they never thought they would receive.
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