From Computerworld, April 21, 2009...
Competition for IT jobs has intensified, so companies that are hiring expect to find candidates who can exceed the technical requirements of a position. While soft skills have long been touted by IT employers, today's harsh economic realities have made those abilities more valuable than ever. IT professionals who know which soft skills are currently the most important and why -- and who are willing to work to improve those abilities -- can find that they have a distinct advantage over similarly qualified peers.
Skills such as public speaking, negotiation and persuasion are among the most valuable in the current economic environment. What do these skills have in common? They're all based on the ability to communicate effectively. As budget restrictions create tension for managers and staffers alike, workplace relationships can easily become strained, leading to morale and productivity problems. Effective communication can help prevent or alleviate these situations.
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